Login
Login
Course
Atlas Brands Service -CSI Activities
Required
Completed
Incomplete
1# - Search for an Order
Instructions: Answer the question below.
Required
Completed
Incomplete
#2 - Pyramid of Compensation
Required
Completed
Incomplete
#3 - CSI Types
Required
Completed
Incomplete
CSI Types continued
Required
Completed
Incomplete
#4 Status Check CSI
Check all that apply
Required
Completed
Incomplete
#5 - Verification
Required
Completed
Incomplete
#6 - Face of the Order
Instructions: Click on image to enlarge.
Required
Completed
Incomplete
Instructions: Click on image to enlarge.
Required
Completed
Incomplete
#7 - Order Verification
Instructions: Click on image to enlarge.
Required
Completed
Incomplete
#8- Order Change
Click on image to enlarge.
Required
Completed
Incomplete
#9 - Passport Issue
Listen to the following clip and answer the question below.
Required
Completed
Incomplete
#10- CSI Sequence of Events
Required
Completed
Incomplete
# 11 CSI Activity 1
Scenario: Customer is calling in because she wants to be sure both sympathy orders were placed and are on track for delivery to each location.
Required
Completed
Incomplete
CSI Activity 2
Customer calls in to be sure the order processed and will be delivered today. Pretend today is the delivery date.
×
Modal title
Loading...
×
Modal title
Loading...
×